Shipping information

  • Shipping costs are calculated upon checkout, Canada Post rates and fees apply to all products in Canadian dollars (CAD).

  • All orders are sent via Regular Canada Post Mail without tracking. Estimated standard shipping times are as follows:

    Canada: 3-7 business days
    USA: 4-10 business days
    International: 7-14 business days or longer depending on your location

  • We normally dispatch orders via Canada Post the same day as they are placed (up to 4PM Pacific time) or the next working day for orders placed after this time.

  • We aim to deliver all orders within the timeframes as set out in the shipping Confirmation, and where this is not possible, then within a reasonable time of the date of the shipping Confirmation, unless there are exceptional circumstances.

  • If there are any changes you’d like to make after your order is completed, please contact us within 24 hours. After your order is processed and packaged, we cannot make further changes. Please review your shipping address to ensure it is correct, we are not responsible for replacing parcels sent to any addresses other than the one we receive when your order was placed.
    To add to your current order, simply contact us and we will arrange accordingly.

  • We will accept and refund in full, returns for any unwanted greeting cards provided that is returned in the same condition that it was delivered in and withing 7 days of having been received. Please contact us via our contact form to inform us that you wish to make a return. The return postage will be paid by the customer.
  • If in the case of unforeseen circumstances beyond our reasonable control, we are not able to process your order within the periods mentioned above, we will contact you and you may cancel your order.