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Terms and conditions

The agreement between us

  • By ordering our products, you agree to be bounded by our terms and conditions.
  • Once your order is placed, we will inform as early as your order is ready to be dispatched.
  • As customer, you are responsible of making your order accurate and communicate us all information need to complete your order.
  • Slight variations in color or layout may occur between the card seen on the screen and the product delivered.
  • Even if our communication are mainly electronic, they have a legal value.

Prices of greeting cards

  • Cards are sold by packages of 6 cards (same design) for the price of $25 CAD.
  • Prices are in Canadian dollars.
  • The price shown on your order form include taxes if delivered in Canada.
  • If your delivery address is outside Canada, no taxes will be charged, although local taxes and customs charges may be applicable and will be your resonsibility.
  • If the rate of taxes increase between the date of your order and the date of  your dispatching confirmation, we will add the additional amount of taxes.
  • Prices of greeting cards may change at any time.
  • If you cancel an order before your the delivery of your order, and if you have already paid, you will receive a full refund.

Payment

  • When an order is placed, a payment by credit card must be done to keep the process on otherwise, the order will not be accepted

Defective products

  • As early as a defective product is noticed, please notify us via our contact form. Then, return the product. We will notify you via e-mail of the refund due to you.
  • In case of defect in quality, customer will receive a full refund. 

Cancel an order

  • You may cancel an order at any time within a period of 7 days, starting on the day after you receive the prooduct. You will receive a full refund but you will have to pay for the return fees.
  • Returned products must be in the same condition it was delivered to get a full refund after a cancellation.

Events outside our control

  • If for any reason beyond our control we are unable to comply with these conditions, we will not be liable or be deemed to be in breach of the agreement between us. Reasons include strike, war, riots, fire, explosion, extreme weather, flood, insurection, embargo, shortage of transport or any other force majeure event.

Juridiction

  • These conditions and any agreement between us and any dispute or claim arising out will be governed by Canadian law.